We see all patients on an appointment basis, and ask that you call in advance so that we may reserve time for you. We respect your time and make every effort to remain on schedule, and ask that you extend the same courtesy to us. If you are unable to keep an appointment please notify us immediately. We appreciate 24 hours notice so that this time may be given to another patient. Walk-in patients will be seen as time permits, however, priority is given to our scheduled patients.
We recognize that emergency situations do arise and we will do everything in our power to respond to you as quickly as possible. If an emergency arises while the office is closed, our answering service will promptly forward your message to the doctor on call. If an emergency arises while the office is open, please call the office as early in the day as possible. We reserve special time for patients with emergency needs, and you will be seen as quickly as possible.
We encourage you to call with questions you may have concerning your treatment. Our staff is trained to answer most questions. If your call requires that the doctor speak with you, please leave a message and your call will be returned by the doctor at the earliest opportunity.
Fees and Payments
We make every effort to keep the costs down while maintaining a high level of professional care. You can help by paying for treatment at the time of your visit. Our business staff will assist you by calculating the portion of the bill which we anticipate being your responsibility.
Insurance is intended to cover some, but not necessarily all of the cost of your care. Most plans include co-insurance, a deductible and other non covered expenses which must be paid by the patient. Please bring your insurance plan information with you on your first visit. We will work with you to assure that you receive the maximum benefits to which you are entitled.
As a courtesy to our patients, our business office staff will file insurance claims for all covered services. If you have questions regarding your coverage, please ask a member of our staff and we will work with you to find an answer.
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